User Roles: Account Admin and Station User

Modified on Tue, 14 Jul at 10:48 AM

TABLE OF CONTENTS

Introduction
1. User role comparison
2. Account Admin
3. Station User

Introduction

ARC gives each user a different level of access and permissions based on their role. This page explains the two main user roles in ARC:

Account Admin for account setup, configuration, oversight and troubleshooting for the organization.
Station User for day-to-day scanning

Your role decides:

which pages you can open
which actions you can take

1. User role comparison

Category	Account Admin (Broadest Access)	Station User (More Limited)
Main purpose	Manage ARC setup, configuration, and oversight for the organization.	Handle day-to-day scanning, batch creation, and basic first time configuration.
What they can access	Station User capabilities plus monitoring and configuration areas for the whole organization.	Sees only the tools, configuration, and batch views relevant to their computer or connected station.
Batch visibility	Can see batches across the whole organization, but can only view batch pages when the batch was created on their computer.	Can be configured to see only batches created on their computer or all batches created in their connected station. In both cases, they can only view batch pages when the batch was created on their computer.
Batch actions	Can retry some failed batches and delete batches across the whole organization.	Works with the batches they are allowed to see based on their configuration.
Configuration scope	Can configure and edit scanners, stations, and computers for the whole organization.	Can configure settings only for their own computer and can only see their own configuration settings.

2. Account Admin

Account Admin is the highest-access role in ARC for a organization. This role is used by Asset Records administrators who need to manage stations, computers, scanners, scan settings, and batch activity across the organization.

Access

Account Admins can access all Station User capabilities, plus additional administrative and configuration areas for the whole organization.

They can open:

Monitoring page
Configuration page
- Stations & Computers
- Scanners
- Scan Modes

What they can do

Create, update, and delete stations across the organization
Update or delete computers across the organization
Move a computer to a different station
Add, configure, and edit scanners across the organization
Access advanced scan mode settings when enabled by the GE team
See batches across the whole organization
Retry some failed batches and delete batches across the whole organization

Batch visibility and pages

Account Admins can see batches created across the whole organization. However, they can only view the actual pages in a batch when that batch was created on their computer.

Advanced scan mode settings

When advanced scan mode access is enabled, Account Admins can update scan settings such as feed type, simplex or duplex scanning, brightness levels, and other available scan options.

3. Station User

Station User is the role for team members who handle day-to-day station work. This includes scanning, batch creation, scanner setup, and basic configuration.

Batch visibility options

Station Users can be configured in one of two self-serve ways:

See only the batches created on their computer
See batches created in their connected station, not just their computer

In both scenarios, Station Users can only view the actual pages in a batch when that batch was created on their computer.

What they can do

Associate their computer to a station by creating new one or associating to an existing station
Create a new batch
Add a new scanner and associate scan modes to their scanners
Export the Batch Monitoring table
Work with the batches they are allowed to see based on their configuration (computer or station level batch sharing)

Configuration

Station Users can configure settings only for their own computer, not for the whole organization. They can only see their own configuration settings.